Good equipment, good rates. Stop here before going to Lowes or Homey D's. Big box may be 10-15% cheaper on some things, but the APR stands behind what they sell and they only service what they sell. Very reasonable service and parts prices. I rented a drywall heater, the service was fast and efficient. Pricing was beyond reasonable. Rented a flatbed trailer, the process was quick and easy, spent maybe 5 minutes inside the whole experience. The trailer was of the highest quality. Would recommend to anyone. Good customer service The machines at this place are of poor quality and in bad shape. We just rented a concrete grinder which did not work. No water would run through the machine and the grinding pads would not stay attached. When we called the very next morning to report the problem and asked to get it exchanged for one that worked the lady Theresa on the phone said not a problem and bring it back that day. We brought it back to exchange it and the guy at the desk not only refused to exchange it but also charged us TWICE for a second day rental of a BROKEN machine that did not work and damaged our walls when the grinding pads flew off and went straight through our walls. We called the owner Jim Johnson who was very rude, and refused to refund the charges. We will now be going to court. Don't out yourself in a position to get screwed over by this company and their bad business practices. Look at reviews on facebook and other sites, you'll see their are so many people who either had a problem and it wasn't made right or had a problem and an employee made it right for them... But the common factor in all that is everyone is having a problem with these poorly maintained and cheap quality machines that do not work.
Alaska Pacific Rental Llc is a US Hardware Store based in Palmer, Alaska. Alaska Pacific Rental Llc is located at 1111 Glenn Hwy, Palmer, AK 99645, USA.
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